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Need Help?
Office hours 07h00am to 18h00pm - Week days
Tel Number: 011 731 7700 (Online Travel / Procurement / Suppliers)
Tel Number: 011 731 7777 (Traditional Travel Bookings and Changes)
Email: helpdesk@mymarket.com (Only during office hours)
After Hours Support: 072 022 3952 (only answered between 6pm and 7am) Support offered for:
- The online Travel Solution, e-procurement ordering solution and suppliers
- Approval workflow queries
- Ticket/documentation queries (e.g. vouchers)
- User support on use of the mymarket.com system
After Hours for Traditional Travel Support:
Mymarket IATA Clients: 079 895 6910 (only answered between 6pm and 7am)
BidTravel management companies:
Travel Connection Clients: 082 898 1506
CWT Clients - Aero 24: (021) 527 4415
Rennies Travel Clients - Aero 24: (021) 527 4322
BCD Clients - Aero 24: (021) 527 4375
Please note that an additional after hours call fee will be applied.
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