COVID-19 please refer to:  https://sacoronavirus.co.za/ 

Please Scroll down for information related to Covid-19 lockdown support procedures by mymarket

Our main Helpdesk number (011 731 7700) is back online during office hours. 

We apologise in advance if there is any delay getting through to a helpdesk agent on this number.  We remind you our After Hours Support number is also being manned during normal working hours (072 022 3952).


Notice to all Travel Bookers

My Market will be KZN Provincial Treasury's official single travel service provider.

Online Helpdesk 011 731 7700 dial 4

Offline Helpdesk Consultants 011 731 7777


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Office hours 07h00am to 18h00pm - Week days

Tel Number:  011 731 7700  (Online Travel / Procurement / Suppliers)

Tel Number:  011 731 7777  (Traditional Travel Bookings and Changes)

Email:  helpdesk@mymarket.com  (Only during office hours)

After Hours Support:  072 022 3952  (only answered between 6pm and 7am)

Support offered for:

  • The online Travel Solution, e-procurement ordering solution and suppliers
  • Approval workflow queries
  • Ticket/documentation queries (e.g. vouchers)
  • User support on use of the mymarket.com system

After Hours for Traditional Travel Support:

Mymarket IATA Clients:  079 895 6910 (only answered between 6pm and 7am)

BidTravel management companies:

Travel Connection Clients:  082 898 1506

CWT Clients - Aero 24:  (021) 527 4415

Rennies Travel Clients - Aero 24:  (021) 527 4322

BCD Clients - Aero 24:  (021) 527 4375

Please note that an additional after hours call fee will be applied.
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